Frequently Asked Questions
Find answers to common questions about SkyGlider. Can't find what you're looking for? Feel free to contact us!
Product Information
SkyGlider is a simple, portable tool designed to bring effortless movement into your daily routine. It attaches to your shoe and allows you to keep your legs moving while sitting, perfect for travelers, office workers, students, and anyone looking to combat a sedentary lifestyle.
SkyGlider sits under the front part of your foot while you're seated. You can roll your foot back and forth or laterally, creating smooth, natural movement. The built-in screw knob mechanism allows you to adjust the width to fit any shoe size securely.
SkyGlider features an adjustable width mechanism that fits all shoe sizes. Simply use the built-in screw knob to adjust until you get a snug, comfortable fit.
SkyGlider is made from durable, smooth-rolling components designed to provide consistent performance. The materials are chosen for their longevity and low-maintenance requirements.
Usage & Safety
Yes, SkyGlider is safe when used as directed. Always use it on flat, non-slip surfaces while seated. Do not stand or walk while using the device. If you have severe foot or ankle conditions, consult a healthcare professional before use.
No, SkyGlider is designed for sitting use only. Do not attempt to stand or walk while using the device, as this could lead to instability or injury.
Cleaning SkyGlider is simple—just wipe it down with a damp cloth when needed. The device requires minimal maintenance, making it easy to keep in good condition.
Yes! The adjustable width mechanism works with any type of shoe—sneakers, dress shoes, sandals, and more. You can even use it with bare feet or socks.
SkyGlider works best on flat, non-slip surfaces like carpeted floors, rubber mats, or stable hard floors. Avoid using it on slippery or uneven surfaces.
Purchasing & Shipping
You can purchase SkyGlider on our TikTok Shop. We're working on making it available on additional platforms soon. Check our product page for the latest purchasing options.
SkyGlider is priced at about the cost of a coffee—we believe movement should be accessible to everyone. Visit our TikTok Shop for current pricing.
Shipping availability depends on the platform you purchase from. Check the TikTok Shop listing for current shipping options and international availability.
Return policies are determined by the platform where you make your purchase. For TikTok Shop orders, please refer to their return policy. If you have any issues, contact us directly and we'll do our best to help.
Support & Feedback
You can reach us through our contact page or email us directly at hello@theskyglider.com. We typically respond within 24-48 hours during business days.
Absolutely! We welcome and encourage feedback from our users. Your input helps shape future versions of SkyGlider. Use our contact form or email us with your thoughts, suggestions, and ideas.
As this is our first iteration, we're committed to customer satisfaction. If you experience any issues with your SkyGlider, please contact us and we'll work with you to find a solution.
Yes, basic usage instructions are included. You can also find detailed getting-started information on our "How to Use" page, which covers setup, safety guidelines, and tips for the best experience.
Still Have Questions?
We're here to help! Reach out to us and we'll get back to you as soon as possible.